Shipping & returns
Honest delivery, honest returns.
Lead times, flat-pack vs assembled, who pays return shipping, and how a heavy item travels.
Lead times
Made to order, shipped in 2 to 3 weeks.
[Your copy] When your order is built and dispatched, and the tracked heavy-item delivery window across the EU.
Questions
Shipping & returns, answered.
How long until it ships?
Made to order and dispatched flat within 2 to 3 weeks.
Flat-pack or assembled?
Ships flat in two boxes; assembles in about ten minutes with the included tool.
Who pays for return shipping?
[Your copy] State your return-shipping policy here.
How is a heavy item delivered?
[Your copy] Tracked heavy-item courier; describe access/kerbside details.
What's your returns window?
30 days, no questions.
One pad
For the rest of your life.
Built to order in wood and steel. Shipped flat, within 2 to 3 weeks.
€1,149Join the waitlist
30-day returns. Free EU shipping. No motor to ever replace.